{"id":1498,"date":"2024-03-06T11:38:03","date_gmt":"2024-03-06T19:38:03","guid":{"rendered":"https:\/\/merlinsfab.com\/site\/?page_id=1498"},"modified":"2024-12-09T06:07:03","modified_gmt":"2024-12-09T14:07:03","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/merlinsfab.com\/site\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n

<\/p>\n\n\n\n

Thank you for choosing Merlin\u2019s Fab & Innovation! We strive to provide high-quality products and excellent customer service. However, we understand that sometimes returns are necessary. Please review our return policy below:<\/p>\n\n\n\n

    \n
  1. Eligibility for Returns:<\/strong>\n
      \n
    • You may return unused and unopened items within 30 days<\/strong> of purchase.<\/li>\n\n\n\n
    • Items must be in their original packaging and in resalable condition.<\/li>\n\n\n\n
    • Custom-made or personalized products are not eligible for returns unless they are defective.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
    • Return Process:<\/strong>\n
        \n
      • To initiate a return, please contact us at shop@merlinsfab.com or call us at (541) 760-7976.<\/li>\n\n\n\n
      • Provide your order number, item details, and reason for the return.<\/li>\n\n\n\n
      • We will guide you through the return process and issue a return authorization if needed.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
      • Return Shipping:<\/strong>\n
          \n
        • Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.<\/li>\n\n\n\n
        • We recommend using a trackable shipping method to ensure safe delivery.<\/li>\n\n\n\n
        • Ship all returns to following address:

          Merlin\u2019s Fab & Innovation
          37615 Zeolite Hills Road
          Corvallis, OR. 97330

          <\/em><\/strong><\/li>\n<\/ul>\n<\/li>\n\n\n\n
        • Restocking Fee:<\/strong>\n
            \n
          • A 10% restocking fee<\/strong> will be deducted from the refund amount for all eligible returns.<\/li>\n\n\n\n
          • This fee covers administrative costs associated with processing returns.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
          • Refunds and Exchanges:<\/strong>\n
              \n
            • Once we receive the returned item, we will inspect it.<\/li>\n\n\n\n
            • Refunds will be processed within 5 business days<\/strong> of receiving the returned product.<\/li>\n\n\n\n
            • If you prefer an exchange, please let us know, and we will assist you in selecting an alternative product.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
            • Exceptions:<\/strong>\n
                \n
              • The following items are non-returnable:\n
                  \n
                • Used or damaged products<\/li>\n\n\n\n
                • Clearance or sale items<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n
                • Contact Us:<\/strong>\n
                    \n
                  • If you have any questions or need further assistance, feel free to reach out to us.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n

                    Thank you for choosing Merlin\u2019s Fab & Innovation. We appreciate your business!<\/p>\n","protected":false},"excerpt":{"rendered":"

                    Thank you for choosing Merlin\u2019s Fab & Innovation! We strive to provide high-quality products and excellent customer service. However, we understand that sometimes returns are necessary. Please review our return policy below: Thank you for choosing Merlin\u2019s Fab & Innovation. We appreciate your business!<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_themeisle_gutenberg_block_has_review":false,"iawp_total_views":89,"two_page_speed":[],"footnotes":""},"class_list":["post-1498","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/merlinsfab.com\/site\/wp-json\/wp\/v2\/pages\/1498","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/merlinsfab.com\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/merlinsfab.com\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/merlinsfab.com\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merlinsfab.com\/site\/wp-json\/wp\/v2\/comments?post=1498"}],"version-history":[{"count":2,"href":"https:\/\/merlinsfab.com\/site\/wp-json\/wp\/v2\/pages\/1498\/revisions"}],"predecessor-version":[{"id":2461,"href":"https:\/\/merlinsfab.com\/site\/wp-json\/wp\/v2\/pages\/1498\/revisions\/2461"}],"wp:attachment":[{"href":"https:\/\/merlinsfab.com\/site\/wp-json\/wp\/v2\/media?parent=1498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}