Thank you for choosing Merlin’s Fab & Innovation! We strive to provide high-quality products and excellent customer service. However, we understand that sometimes returns are necessary. Please review our return policy below:

  1. Eligibility for Returns:
    • You may return unused and unopened items within 30 days of purchase.
    • Items must be in their original packaging and in resalable condition.
    • Custom-made or personalized products are not eligible for returns unless they are defective.
  2. Return Process:
    • To initiate a return, please contact us at shop@merlinsfab.com or call us at (541) 760-7976.
    • Provide your order number, item details, and reason for the return.
    • Our team will guide you through the return process and issue a return authorization.
  3. Return Shipping:
    • Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
    • We recommend using a trackable shipping method to ensure safe delivery.
    • Ship all returns to following address:

      Merlin’s Fab & Innovation
      37615 Zeolite Hills Road
      Corvallis, OR. 97330

  4. Restocking Fee:
    • 10% restocking fee will be deducted from the refund amount for all eligible returns.
    • This fee covers administrative costs associated with processing returns.
  5. Refunds and Exchanges:
    • Once we receive the returned item, we will inspect it.
    • Refunds will be processed within 5 business days of receiving the returned product.
    • If you prefer an exchange, please let us know, and we will assist you in selecting an alternative product.
  6. Exceptions:
    • The following items are non-returnable:
      • Used or damaged products
      • Clearance or sale items
  7. Contact Us:
    • If you have any questions or need further assistance, feel free to reach out to us.

Thank you for choosing Merlin’s Fab & Innovation. We appreciate your business!

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