Thank you for choosing Merlin’s Fab and Innovation! We stand behind the quality of our items and want to ensure your satisfaction. Here’s our warranty policy for one year from the purchase date:
- Warranty Duration:
- Our warranty covers products for a period of one year from the original purchase date.
- Eligibility:
- To be eligible for warranty service, the product must have been purchased directly from Merlinsfab.com.
- The warranty is valid only for the original purchaser and is non-transferable.
- Coverage:
- Our warranty covers defects in materials and workmanship.
- If you encounter any issues with your product during the warranty period, please contact our customer service team.
- Exclusions:
- The warranty does not cover damage caused by misuse, accidents, or normal wear and tear.
- Custom-made or personalized products are not eligible for warranty coverage unless they are defective.
- Claim Process:
- To initiate a warranty claim, please reach out to us directly at shop@merlinsfab.com or call us at (541) 760-7976.
- Provide your order details, a description of the issue, and any relevant photos.
- Our team will guide you through the warranty process.
- Resolution:
- Upon verification of the warranty claim, we will repair or replace the defective product.
- If a replacement is necessary, we will ship it to you promptly.
- Contact Us:
- For any warranty-related inquiries or assistance, feel free to reach out to us via phone or e-mail.
Thank you for choosing Merlin’s Fab and Innovations. We appreciate your trust in our products!